Before viewing FAQs relating to the installation, set-up and use of your X-Rite product, please click HERE to reinstall the latest version of the software from X-Rite before proceeding any further.
This procedure applies to all X-Rite products. If this does not resolve your issue you should then select your product illustrated below to access the relevant product specific FAQs.

Top FAQs

  • Apple Silicon M1 Big Sur Display and Profiling Issues Fixed for i1Display Pro, i1Display Pro Plus, i1Display Studio and i1Studio. Click here for more information.
  • Apple Intel & Big Sur Applications are Fully Compatible. Click here for more information.
  • Software download for i1Display Pro and Pro Plus – The i1Display Pro and Pro Plus instruments use i1Profiler software (not i1Studio software). To download i1Profiler software for your i1Display Pro or Pro Plus instrument, please go to:  and please also take the opportunity to register the product here for warranty and prompt on-going support.
  • Looking for support for software updates and profiling issues for OSX Big Sur (OSX 11) & Catalina (OSX 10.15)? Click here for assistance.
  • Windows 10 Compatibility with X-Rite Color Solutions click here.
  • For help in finding your product registration code or serial number, click here.