If you are looking for help  finding your product registration code or serial number, it is located on the ‘Quality Guarantee’ statement, on the inside back cover.

There are a couple guides we have written to help with the use of the ColorChecker Passport in both Lightroom and Photoshop.

Please note** There has been a major change to how the Adobe applications apply profiles in Lightroom version 7.3 and Adobe Camera Raw 10.3 released on the 11th of April 2018 (see PDF guide links below).

Using the ColorChecker Passport in Lightroom up to Version 7.2.

Using the ColorChecker Passport in Lightroom 7.3 and Above.

Using the ColorChecker Passport in Photoshop and Adobe Camera RAW up to Version 10.2.

Using the ColorChecker Passport in Photoshop and Adobe Camera RAW Version 10.3 and later.

FAQ Scenario 1

• • Q1. After I have installed the ColorChecker Passport Photo software on my computer I can’t find the Plug-in in Lightroom to create a profile.
    
  • Q2. I have installed the ColorChecker Passport software on my computer but when in Lightroom I select File > Export with Preset, I don’t see the ColorChecker Passport in the list of available options.

Also there is very informative and comprehensive video created by one of our Coloratti photographers Joe Brady is available below.

It explains the use of the ColorChecker Passport and software within a typical Adobe Lightroom and Camera RAW to Photoshop workflow.

 

FAQ Scenario 2

Q1. When I have created and saved the profile the application informs me that the profile can’t be saved.

If you require any futher help with this product, please raise a support case.